OUR SATISFACTION GUARANTEE

At Eventful, creating meaningful, memorable experiences is at the heart of everything we do. We thoughtfully design each class, workshop, and gathering with care, and your enjoyment truly matters to us.

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If for any reason you leave one of our events feeling disappointed, we want the opportunity to make it right.
 

Our Promise to You

If you feel your experience did not meet expectations, you may request either:

• Complimentary tickets to a future Eventful class, or

• A full refund for the event you attended

 

No awkward conversations. No long forms. Just a genuine commitment to our community and the experiences we host.
 

Why We Offer This Guarantee

We believe feedback should be shared directly, thoughtfully, and constructively. When something doesn’t go as planned, we’d much rather hear from you personally so we can:

• Learn from your experience

• Improve future events

• Offer a solution that feels fair and thoughtful

 

Your voice helps us grow, and we value that trust.
 

How to Request a Refund or Complimentary Tickets

If you did not enjoy your experience, please email us directly so we can assist you personally.

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Email: support@eventfulatl.com

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In your message, please include:

1. Your full name

2. The event name and date

3. A brief explanation of what didn’t meet expectations

4. Your preferred resolution

   • Complimentary tickets to a future event or

   • A refund to your original payment method

 

Our team reviews every request with care and will respond within 2–3 business days.
 

A Note From Our Team

Eventful is built on community, creativity, and connection. While we always strive for excellence, we also understand that experiences are personal, and sometimes, things simply don’t land the way we hoped.

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Thank you for giving us the chance to make it right. We truly appreciate you choosing Eventful and hope to welcome you back soon.